Last Updated: 12 February 2026
Effective Date: 12 February 2026
By accessing or using the website operated by SYCAMORE MOTORCYCLES (WITHAM) LIMITED, you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use this website or purchase any products from us. You must be at least 18 years of age to make a purchase. By placing an order, you confirm that you are of legal age and have the authority to enter into this agreement.
This website is operated by SYCAMORE MOTORCYCLES (WITHAM) LIMITED, a company registered in England and Wales under company registration number 14172893. Our registered office is located at C/O First Hamblin (Eastern) Limited, Papyrus Business Parc, Werrington, Peterborough, PE4 5BH, United Kingdom. Our VAT number is GB 673 2918 45. All references to "we", "us", or "our" in these terms refer to SYCAMORE MOTORCYCLES (WITHAM) LIMITED.
We operate an online retail platform specialising in the sale of motorcycles, motorcycle parts, aftermarket components, riding gear, protective equipment, accessories, and maintenance tools. Our services include product sales, order processing, delivery coordination, and customer support. We provide detailed product descriptions, compatibility information, and pricing on our website. All product specifications are provided by manufacturers or suppliers and are believed to be accurate at the time of listing. We reserve the right to update product information, pricing, and availability without prior notice.
You agree to use this website only for lawful purposes. You must not use our website in any way that breaches applicable local, national, or international law or regulation. You must not use our website to transmit or procure the sending of any unsolicited or unauthorised advertising or promotional material. You must not use our website to knowingly transmit any data or material that contains viruses, trojans, worms, or any other harmful programs. You must not attempt to gain unauthorised access to our website, servers, or databases. You must not reproduce, duplicate, copy, sell, or exploit any portion of our website without our express written permission. You must not misuse our website by introducing malicious code or by interfering with any user's enjoyment of the website. Any breach of these obligations may result in immediate termination of your access to our website and may expose you to civil or criminal liability.
When you place an order through our website, you are making an offer to purchase the products at the stated price. We reserve the right to accept or decline your order at our discretion. All prices are quoted in British Pounds Sterling and include VAT at the current UK rate unless otherwise stated. We make every effort to ensure that pricing information is accurate, but errors may occasionally occur. If we discover a pricing error after you have placed an order, we will contact you to inform you of the correct price and give you the option to proceed with the order at the correct price or cancel the order for a full refund. We are not obligated to supply products at an incorrect lower price. Product availability is subject to change without notice. If a product becomes unavailable after you place an order, we will notify you as soon as possible and offer a suitable alternative or a full refund.
Payment must be made in full at the time of placing your order. We accept major credit and debit cards including Visa, MasterCard, and American Express, as well as PayPal and bank transfer for larger orders. All payments are processed through secure, encrypted payment gateways. We do not store your full payment card details on our servers. Your payment details are handled by our payment service providers in accordance with the Payment Card Industry Data Security Standard. If your payment is declined, your order will not be processed. You are responsible for ensuring that you have sufficient funds or credit available to complete your purchase. We reserve the right to request additional verification or identification before processing high-value orders to prevent fraud.
We deliver to addresses within the United Kingdom including England, Scotland, Wales, and Northern Ireland. Delivery costs and estimated delivery times are displayed at checkout before you complete your purchase. Standard delivery typically takes three to five working days from dispatch. Express delivery options may be available for certain products and locations. We will provide you with a tracking number once your order has been dispatched. Risk of loss and title for products purchased from us pass to you upon delivery to the shipping address you provide. It is your responsibility to ensure that the delivery address is correct and that someone is available to accept delivery. If a delivery attempt is unsuccessful, the courier will leave a notification with instructions for redelivery or collection. We are not responsible for delays caused by courier services, adverse weather conditions, or circumstances beyond our control. Delivery times are estimates only and are not guaranteed.
You have the right to return most products within 30 days of delivery for a full refund, provided the products are unused, in their original packaging, and in a resaleable condition. To initiate a return, you must contact us by email or phone to obtain a returns authorisation number. Products must be returned at your expense unless the return is due to our error or a defective product. Certain products are non-returnable including custom orders, electrical components that have been opened or installed, clearance items marked as final sale, and products that have been used or damaged after delivery. Refunds will be processed within 14 days of receiving the returned products and will be credited to your original payment method. We reserve the right to refuse a refund if the product is not returned in accordance with these terms. Your statutory rights as a consumer are not affected by this returns policy.
All genuine original equipment manufacturer parts are covered by the manufacturer's standard warranty. Aftermarket parts are covered by a minimum 12-month warranty against defects in materials and workmanship. Motorcycles sold through our website carry the manufacturer's standard warranty. Warranty coverage does not extend to normal wear and tear, misuse, improper installation, modifications, or damage caused by accidents or neglect. To make a warranty claim, you must contact us with proof of purchase and a description of the defect. We will assess the claim and, if valid, arrange for repair, replacement, or refund at our discretion. Warranty claims must be made within the applicable warranty period. This warranty is in addition to your statutory rights under UK consumer protection law and does not affect those rights.
All content on this website including text, graphics, logos, images, product descriptions, software, and design elements is the property of SYCAMORE MOTORCYCLES (WITHAM) LIMITED or our licensors and is protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use this website for personal, non-commercial purposes only. You may not reproduce, distribute, modify, transmit, display, perform, or create derivative works from any content on this website without our prior written consent. Product images and manufacturer logos are used with permission or under fair use provisions for descriptive purposes. Any unauthorised use of our intellectual property may result in legal action and claims for damages.
To the fullest extent permitted by law, SYCAMORE MOTORCYCLES (WITHAM) LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website or the purchase of any products, including but not limited to loss of profits, loss of data, business interruption, or personal injury. Our total liability to you for any claim arising from your use of this website or purchase of products shall not exceed the amount you paid for the product giving rise to the claim. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under UK law. We do not warrant that this website will be uninterrupted, error-free, or free from viruses or other harmful components. You use this website at your own risk.
We provide product compatibility information as a guide only. It is your responsibility to verify that any part or accessory you purchase is compatible with your specific motorcycle make, model, and year before installation. We strongly recommend consulting your vehicle's manual or a qualified mechanic if you are uncertain about compatibility. While we make every effort to provide accurate technical information and advice, we cannot guarantee that all information is complete or suitable for your specific situation. You acknowledge that any technical advice provided by our staff is offered in good faith but does not constitute professional mechanical or engineering advice. Installation of parts should be performed by a trained and qualified professional. Improper installation or use of incorrect parts may result in damage to your vehicle, personal injury, or death. We are not responsible for any damage or injury resulting from improper installation, incorrect part selection, or failure to follow manufacturer instructions.
Our website may contain links to third-party websites, including manufacturer websites, parts catalogues, technical resources, and payment processors. These links are provided for your convenience only. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites. You access third-party websites at your own risk and subject to their own terms and conditions. We are not liable for any loss or damage arising from your use of third-party websites. Before providing any personal information to a third-party website, we recommend reviewing their privacy policy and terms of service.
You agree to indemnify, defend, and hold harmless SYCAMORE MOTORCYCLES (WITHAM) LIMITED, our directors, officers, employees, agents, and suppliers from and against any claims, liabilities, damages, losses, costs, or expenses including reasonable legal fees arising out of or in any way connected with your use of this website, your breach of these Terms of Service, your violation of any law or the rights of a third party, or your purchase or use of any products purchased through our website. This indemnification obligation will survive the termination of these terms and your use of our website.
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal data. By using our website and making a purchase, you consent to the collection and use of your information as described in our Privacy Policy. We process personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018. You have rights regarding your personal data including the right to access, rectify, erase, restrict processing, and data portability. For full details, please refer to our Privacy Policy available at /privacy/.
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or related to these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in the courts of those jurisdictions. Nothing in these terms affects your statutory rights as a consumer under UK law.
If you have a complaint or dispute regarding any products or services purchased from us, we encourage you to contact us directly first to attempt to resolve the matter informally. You can reach us by email at [email protected] or by phone at the number listed on our website. We will make reasonable efforts to resolve any dispute amicably within 30 days of receiving your complaint. If we are unable to resolve the dispute informally, you may pursue your legal rights through the courts as described in the Governing Law and Jurisdiction section above. If you are a consumer, you may also be eligible to use the European Commission's Online Dispute Resolution platform or other alternative dispute resolution services.
We shall not be liable for any failure or delay in performing our obligations under these terms if such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riot, civil unrest, strikes, lockouts, labour disputes, fire, flood, storm, natural disasters, epidemics, pandemics, government regulations or restrictions, failure of suppliers or couriers, or failures of telecommunications or internet infrastructure. In such circumstances, we will notify you as soon as reasonably practicable and will use reasonable efforts to minimise the impact on our obligations. If the force majeure event continues for more than 60 days, either party may terminate the affected order without liability.
We reserve the right to suspend or terminate your access to our website at any time, with or without notice, if we believe you have breached these Terms of Service, engaged in fraudulent activity, or misused our website. Upon termination, you must immediately cease all use of our website and destroy any downloaded or printed materials. Termination does not affect any orders already placed or your statutory rights as a consumer. Sections of these terms that by their nature should survive termination, including provisions relating to intellectual property, limitation of liability, indemnification, and governing law, shall continue in effect after termination.
We reserve the right to modify or update these Terms of Service at any time. Any changes will be effective immediately upon posting on this page. We will update the "Last Updated" date at the top of this page when changes are made. If we make material changes that significantly affect your rights, we will provide notice on our homepage or by email for a period of at least 14 days before the changes take effect. Your continued use of our website after the effective date of any changes constitutes your acceptance of the revised terms. We recommend that you review these terms periodically to stay informed of any updates. If you do not agree to the revised terms, you must stop using our website.
These Terms of Service, together with our Privacy Policy, Cookie Policy, and any other legal notices published on this website, constitute the entire agreement between you and SYCAMORE MOTORCYCLES (WITHAM) LIMITED regarding your use of our website and the purchase of products. These terms supersede any prior agreements, representations, or understandings whether written or oral. If any provision of these terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision of these terms shall not be deemed a waiver of such right or provision.
If you have any questions, concerns, or complaints regarding these Terms of Service or any aspect of our products or services, please contact us at:
SYCAMORE MOTORCYCLES (WITHAM) LIMITED
C/O First Hamblin (Eastern) Limited
Papyrus Business Parc, Werrington
Peterborough, PE4 5BH
United Kingdom
Email: [email protected]
Company Registration Number: 14172893
VAT Number: GB 673 2918 45
Note: These Terms of Service apply to all users of our website and all purchases made through our online store. By placing an order, you acknowledge that you have read, understood, and agreed to be bound by these terms in full. If you do not agree to these terms, please do not use our website or purchase any products from us.